Business Process Analyst

Job Locations US-Remote
Job Post Information* : Posted Date 1 month ago(7/8/2022 11:19 AM)
Service Delivery (Health, Digital, Communications, & Mission Support)

Job Summary

Aptive is seeking a Business Process Analyst to support a large federal government project that will be transforming an on premise, manual document ingestion process to an automated, highly secure cloud environment.

The ideal candidate would have demonstrated experience in enterprise support covering a wide range of Information Technology (IT) and Health IT services, including Hyperscience Configuration and document processing, automation, systems and software engineering, operations and maintenance.


Aptive is seeking a Business Process Analyst to support a large federal government project that will be transforming an on premise, manual document ingestion process to an automated, highly secure cloud environment. This includes measuring success, outcomes, and the improvement of programs. To assist OHT in managing multiple concurrent transformation initiatives, the Project Manager  will plan and organize work, prioritize projects, and deliver and monitor business results. Regular client interaction, including potentially daily scrum meetings, facilitate scheduling of activities and rebalancing resources. Aptive Project Manager will exhibit a well-recognized ability to rapidly engage and leverage the knowledge of VHA program operations and the Administration’s previously established goals and objectives to support a range of high-profile initiatives.


The Department of Veterans Affairs (VA), Veterans Health Administration (VHA), is one of the country’s largest and most complex organizations – with 1,600 care sites across 50 states and a staff of approximately 300,000 employees caring for over 6 million Veterans. Aptive requires professional and technical support services to assist the Deputy Under Secretary of Health (DUSH)—who is accountable for specific health care programs enabling and supporting virtually every aspect of patient care provided to Veterans—with the development, administration, and management of various emerging initiatives, some of which are legislatively mandated. Aptive serves as the VHA strategic partner to transform a wide range of Information Technology (IT) and Health IT services, including program management and strategic planning, systems and software engineering, enterprise networks, cyber security, operations and maintenance.


Primary Responsibilities

You will experience a wide range of projects to gain experience and skillsets and share your ideas in an environment that values innovation. Our culture is aimed to create an environment where employees lean into servant leadership, are encouraged to elevate, and are empowered to shift the drift, that is, to be innovative and transformative in career and client service.


  •  Support client directors/managers with high-level, cross-functional focus and assistance.
  •  Delivery of high quality, senior executive-level deliverables.
  •  Evaluate analytical results and develop new and adapted analytical techniques.
  •  Prepare briefings, studies, and reports for presentation to senior executive-level and senior client officials.
  •  Provide performance analysis and process improvement using industry best practice methodologies and tools, e.g., SME interviewing, process mapping, etc.
  •  Design communication strategy products for client stakeholder groups and build quality briefing presentations, social media postings, and other media.
  •  Review and analyze reports involving workload data, performance metrics, and other statistical information for content, completeness, and timeliness, and develop executive key summary information.

Minimum Qualifications

  • A bachelor's degree
  • Must have 5-10 years of relevant experience
  • Must have direct experience with project management and implementation, change management, and client management.
  • Must understand federal government operations, program evaluation, and change management processes.
  • Must understand personal and team roles, contributing to a positive working environment, and proactively seek and provide guidance, clarification, and feedback.
  • Strong in communicating in an organized and knowledgeable manner in written and verbal formats, including presenting to senior executives, developing lasting relationships, delivering clear requests for information, and communicating potential conflicts.

Desired Qualifications

  • Previous experience with the VHA
  • Project Management Certification (PMP)
  • Lean Six Sigma Certification
  • Understanding of the Joint Requirements Integration and Management System (JRIMS)

About Aptive

Aptive is a modern federal consulting firm focused on human experience, digital services, and business transformation. We harness creativity, technology, and culture to connect people and systems to impact the world. We’re advisors, strategists, and engineers focused on people, above all else.


We believe in generating success collaboratively, leaving client organizations stronger after every engagement and building trust for the next big challenge. Our work inspires people, fuels change and makes an impact. Join our team to be part of positive change in your community and our nation.

EEO Statement

Aptive is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, national origin, religion, creed, sex, sexual orientation, gender identity, marital status, parental status, veteran status, age, disability, or any other protected class.


Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are highly encouraged to apply.

COVID 19 Vaccine Statement

This position supports a federal government contract and is subject to government vaccination mandates or other customer vaccination requirements. All new hires are required to report their vaccination status and proof of vaccination, or an adjudicated accommodation may be required for employment.


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