PMO Support Analyst

Job Locations US-Remote | US-DC-Washington
Job Post Information* : Posted Date 1 month ago(4/27/2023 11:57 AM)
Health Solutions

Job Summary

Aptive is seeking an analyst to support operations and program management efforts in support of a VHA client team. This individual will help design and implement lean, responsive processes to support decision-making, program reporting, communications, and stakeholder engagement.     

This position requires strong customer interaction skills and a demonstrated ability to work with various, senior level stakeholders across multiple tasks. The successful candidate will be proactive with demonstrated success managing multiple, concurrent tasks in a fast-paced, high-visibility environment. The analyst will work as part of a team to develop and coordinate briefings, analyze data and generate summary reports, facilitate working sessions, and provide administrative and programmatic support. Candidate must also have the ability to work and communicate effectively within a multi-disciplinary team. 

Primary Responsibilities

  • Support project management activities including coordinating multiple tasks among project teams, distributing project communications, and participating in various meetings and working sessions
  • Work with clients to develop, refine and maintain processes, guidelines, rules and interdisciplinary structures for program management and reporting
  • Assist in defining and documenting business rules, decision flows, role definitions, responsibilities and timelines
  • Support risk management and quality assurance efforts across the project
  • Develop a wide range of written communications artifacts and briefings 
  • Work closely with SES-level VHA leadership to propose solutions and manage deliverables. 
  • Schedule, lead and attend meetings with senior clients on a regular basis. 
  • Monitor status of deliverables through completion, ensuring on-time delivery and ongoing reporting of status, risks and timelines.
  • Collaborate with the team and stakeholders to collect input, data and approvals for work products
  • Create reports, metrics and tracking mechanisms and provide analysis to relevant stakeholders

Minimum Qualifications

  • 3+ years of relevant experience. 
  • Bachelor’s degree. 
  • Legal authorization to work in the U.S. 
  • Proficiency in Microsoft Word, Excel, PowerPoint and SharePoint
  • Experience supporting large federal agencies. 

Desired Qualifications

  • Experience supporting EHRM projects
  • Knowledge of military and Veteran populations
  • Strong critical thinking and analytical skills
  • Proven ability to organize, prioritize and work well with others
  • Ability to communicate thoughts, ideas and solutions logically both written and orally
  • Ability to get up to speed quickly on complex issues
  • Desire to work in a fast-paced, rapidly evolving environment
  • Capable self-starter with a drive to get all types of work done and high attention to detail

Client Information

EHRM is a major executive program office in the Office of Health Informatics (OHI). This office reports to the Chief Informatics Officer (CIO) for VHA and supports a high reliability, learning health organization. Its mission is to improve the Veterans experience and provide health care staff with information and solutions for better decision workflows. OHI directs the coordinating efforts of the VHA EHRM Decision Support Team, facilitates the work of the VHA EHRM Interdisciplinary Decision-Making Group, and integrates the work of the VHA EHRM National Councils into VHA’s overall coordinated execution of EHRM efforts.

About Aptive

Aptive is a modern federal consulting firm focused on human experience, digital services, and business transformation. We harness creativity, technology, and culture to connect people and systems to impact the world. We’re advisors, strategists, and engineers focused on people, above all else.


We believe in generating success collaboratively, leaving client organizations stronger after every engagement and building trust for the next big challenge. Our work inspires people, fuels change and makes an impact. Join our team to be part of positive change in your community and our nation.

EEO Statement

Aptive is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, national origin, religion, creed, sex, sexual orientation, gender identity, marital status, parental status, veteran status, age, disability, or any other protected class.


Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are highly encouraged to apply.


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