Position Title: Administrative Assistant (Accounts Receivable Technician)

Location: Denver Vet Center - 7465 E 1st Ave Ste B, Denver, CO 80230

Position Overview:

Aptive is seeking a skilled Administrative Assistant to perform tasks in support of Accounts Receivable Technicians for the Department of Veterans Affairs (VA). This position requires strong attention to detail, organization, and data management skills, as well as the ability to process high volumes of financial documentation accurately and efficiently. The successful candidate will be responsible for managing and organizing incoming correspondence, supporting financial processing, and ensuring compliance with VA and Federal regulations in handling debt and accounts receivable documentation.

Work Environment:

This position is onsite and will support VA operations. Strong collaboration and organizational skills are essential to meet the demands of the role.

The expected compensation at the time of requisition creation is between $31.00 - $36.00 per hour. 

• Open mail and collate the documents and checks into batches. The Debt Management Department receives up to 500 pieces of United States Postal Service (USPS) mail daily. Each correspondence must be opened, removed from the envelope, and attached together. Each correspondence is then put together in batches of 25.
• Input documents and check information into the DAPER application. The opened and batched correspondence data must be entered for tracking and accountability purposes. This is performed in the DAPER application. A tracking number is then assigned to each correspondence.
• Scan documents and checks into the designated shared drive for further processing. Documents are scanned into the local VA shared drive (paper to electrons) for further processing.
• Research incoming check refunds to determine the reason(s) for collection. Determines the specific obligation, bill of collection, and claim number to apply to claim expenditure refunds to. Evaluates whether collections apply with Appropriations Law and prepared vouchers to refund collections not in compliance. Inputs collection information into subsidiary accounts receivable system for collections related to bills of collection. Provide VHA Accounting with official back-up documentation to support inputs of collection information into subsidiary accounts receivable system for collections related to bills of collection.
• Create billing documents and debt notification letters. Identifies the nature of the debt issue, Establishes Bills of Collection, and other billing documents by reviewing documents for missing or discrepant information, reviewing claims, and verifying eligibility. Performs research and analysis to determine the validity and status of debt owed the Government in compliance with Federal Laws and VA debt collection policy and procedures. Ensures language and address of filling correspondence is technically correct and that completed bills are recorded, printed, and mailed.
• Review and respond to correspondence relating to debts, third party subrogation cases and payments. This includes researching, compiling, and preparing supporting accounts receivable documentation relating to existing debts for which suspension or termination has been requested.
• Perform follow-up research and review of aged accounts receivable to determine appropriate action.

• High School Diploma or equivalent.
• Excellent organizational and administrative skills, with keen attention to detail. 
• Strong communication skills, both written and verbal. 
• Ability to work effectively in a team environment. 

• Experience in a government or health care setting, particularly working with VA. 
• Experience managing correspondence across accounts receivable

Aptive is a modern federal consulting firm focused on human experience, digital services, and business transformation. We harness creativity, technology, and culture to connect people and systems to impact the world. We’re advisors, strategists, and engineers focused on people, above all else.

We believe in generating success collaboratively, leaving client organizations stronger after every engagement and building trust for the next big challenge. Our work inspires people, fuels change and makes an impact. Join our team to be part of positive change in your community and our nation.

Aptive is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, national origin, religion, creed, sex, sexual orientation, gender identity, marital status, parental status, veteran status, age, disability, or any other protected class.

Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are highly encouraged to apply.