Aptive is seeking a Program Manager to support the U.S. Department of Veterans Affairs (VA) Veterans Health Administration (VHA) Real Time Location System support effort. In this position, you will be responsible for management of a complex contract, with responsibilities including staffing appropriately and quickly, direct supervision of staff, oversight of workstream leads (project managers), resource allocation, risk management, and client relationship management. In this role you will oversee day-to-day management as required by our customer and will be responsible for ensuring all work performed and deliverables submitted meet their requirement for content, quality and timeliness.

This position requires strong customer interaction skills, proactivity, strategic thinking, organization, and a demonstrated ability to work with various, senior level stakeholders across multiple tasks and projects in a fast-paced, high-visibility environment.

•Manage and direct a portfolio of projects, working closely with project managers to ensure successful client delivery, contractual compliance and contract stability.
•Facilitate meetings with clients to solicit feedback, document performance, identify focus areas for enhancement or improvement, and define support needs.
•Conduct quality assurance monitoring and deliverable reviews to help ensure conformance to defined project requirements and maintain team accountability.
•Coordinate with project managers, deputy contract project manager, senior Aptive leadership, and corporate operations teams (e.g., finance and project controls, recruiting) to facilitate delivery.
•Build and foster relationships with federal partners and internal team members.
•Remain up to date on industry trends and innovative ways to deliver solutions.
•Develop and maintain work plans, task trackers, work breakdown structures, executive briefings, standard operating procedures and other project management/delivery artifacts.
•Contribute to regular reporting on completed and planned work.
•Evaluate team utilization and assign tasks among team members.

Master’s degree from accredited university. Advanced degree in business or health care-related field (e.g., MBA, MHA, MPH) preferred
•Minimum of 10+ years’ of experience (prior federal and/or healthcare consulting experience is highly preferred) Project Management Professional (PMP) certification
•Experience with VHA RTLS systems (examples; Maximo, AEMS/MER, GIP, etc.) Proficient in Microsoft Office suite (e.g., Word, Excel, PowerPoint, etc.)
•Experience supporting large Cabinet-level federal agencies (e.g., Department of Veterans Affairs, Department of Defense)
•Availability to obtain and maintain a public trust clearance
•U.S. Citizenship/Legal authorization to work in the U.S.

Demonstrated understanding of the federal health care landscape (previous experience
managing Veterans Health Administration (VHA) projects is preferred)
•Knowledge of military and Veteran populations
•Experience with VHA Central Office

Experience managing RTLS systems and/or related program offices

Aptive is a management consulting firm based in Alexandria, Virginia. With more than 500 employees across the U.S., we primarily support the federal government – more than a dozen agencies like Veterans Affairs, Transportation, Defense, Library of Commerce, Customs and Border Protection and the National Science Foundation. Our work focuses on applying creativity, technology and human-centered services to improve performance, bridge divides and elevate the lives of millions of people who count on government. services every day. 

Aptive is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, national origin, religion, creed, sex, sexual orientation, gender identity, marital status, parental status, veteran status, age, disability, or any other protected class.

Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are highly encouraged to apply.