The Change Implementation SME provides expert-level guidance and leadership to the VHA in executing organizational change initiatives that impact operations, stakeholders, and the Veteran community. This role is responsible for developing and executing stakeholder analyses, conducting impact assessments, contributing to change management strategies, and advising on risks associated with transformation efforts. The SME will partner closely with VHA leadership to ensure change activities are strategically planned, effectively communicated, and successfully implemented with minimal disruption to mission objectives.

• Lead and support the planning and execution of organizational change initiatives within the VHA.
• Develop and conduct stakeholder analyses to identify impacted groups, assess readiness, and determine engagement strategies.
• Perform impact analyses to evaluate the operational, organizational, and community effects of proposed changes.
• Support the creation and execution of comprehensive change implementation plans that align with VHA’s mission and transformation goals.
• Provide expert input on risk identification, mitigation strategies, and monitoring related to organizational change activities.
• Collaborate with leadership to ensure changes are communicated effectively to internal stakeholders and the Veteran community.
• Partner with training, communications, and project management teams to integrate change management activities into program delivery.
• Monitor change adoption and effectiveness, recommending adjustments to ensure successful outcomes.
• Provide subject matter expertise in change management best practices, tools, and methodologies.

• Master’s degree in Organizational Development, Business Administration, Public Administration, Healthcare Administration, or related field.
• Minimum ten (10) years of experience in organizational change management, including large-scale transformation initiatives.
• Demonstrated expertise conducting stakeholder and impact analyses, and implementing change management strategies in complex organizations.
• Strong understanding of risk assessment and mitigation in the context of organizational change.
• Exceptional communication, facilitation, and interpersonal skills.
• Proven ability to engage with senior leadership and influence decision-making in high-stakes environments.

• PROSCI® Change Management Certification or equivalent.
• Experience supporting change initiatives in Federal healthcare organizations, preferably within the Veterans Health Administration.
• Familiarity with integrating change management strategies into large program and project management frameworks.

Aptive partners with federal agencies to achieve their missions through improved performance, streamlined operations and enhanced service delivery. Based in Alexandria, Virginia, we support more than a dozen agencies including Veterans Affairs, Transportation, Defense, Homeland Security and the National Science Foundation. ​

We specialize in applying technology, creativity and human-centered services to optimize mission delivery and improve experiences for millions of people who count on government services every day. ​

Founded: 2012
Employees: 300+ nationwide

Aptive is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, national origin, religion, creed, sex, sexual orientation, gender identity, marital status, parental status, veteran status, age, disability, or any other protected class.

Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are highly encouraged to apply.