Job Description: Dental Assistant – Support Staff (1.0 FTEE)

Location: Remote – supporting VISN 01 (New England) and VISN 15 (Midwest) VA facilities
Reports To: VA Office of Dentistry

Compensation: 24/hr plus full time benefits

Position Summary

The VA Dental Pilot Program seeks a Dental Assistant to provide administrative, logistical, and operational support for treatment plan reviews and program coordination. This role is central to ensuring efficient communication and compliance across the pilot program.

Key Responsibilities

• Manage documentation and records of treatment plan reviews.

• Support dentists with review summaries and correspondence.

• Schedule and coordinate provider calls, teledentistry, and meetings.

• Maintain program documentation in VA systems (Teams, EHR).

• Assist in training coordination, process improvement, and reporting.

• Prepare stakeholder engagement and quality assurance reports.

Qualifications

• Minimum 1 year of experience as a Dental Assistant, with administrative and clinical coordination background.

• Experience managing dental clinic operations and supporting multi-site teams.

• Strong organizational and project management skills.

• Proficiency in Microsoft 365, Teams, and electronic health record systems.

• Excellent communication and interpersonal skills.

Arrow ARC supports Veterans Health Administration facilities and offices across the U.S. with health care staffing and program support via the 10-year Integrated Critical Staffing Program (ICSP). We provide staffing solutions to address critical shortages in VHA medical facilities caused by turnover, recruitment issues, seasonal needs, surges or emergencies.

Arrow is a certified Service-Disabled, Veteran-Owned Small Business joint venture between Artemis ARC and Aptive Resources, two award-winning companies that share an agile, mission-focused, results driven approach in the federal sector.​ Arrow provides management consulting services and specializes in working with federal government agencies like the Department of Veterans Affairs and Office of Personnel Management.​

Aptive is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, national origin, religion, creed, sex, sexual orientation, gender identity, marital status, parental status, veteran status, age, disability, or any other protected class.

Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are highly encouraged to apply.