Medical Records Technician (Remote) – Outpatient

Location/Hours: Remote (VPN access), Monday–Friday, 8:00am–4:30pm CT
Client: CTVHCS – Temple, TX

Compensation: 22.47/hr + $5.09 for Health and Wellness 

Role Summary

Performs outpatient/professional medical coding and validation for a wide variety of clinics and services, ensuring accurate CPT/HCPCS assignment, modifiers, and E/M leveling in accordance with VA, CMS, AMA, and AHA standards.

Key Responsibilities

• Code outpatient/professional encounters using ICD-10-CM, CPT (with modifiers), HCPCS, and E/M.

• Validate assigned encounters and ensure documentation supports the codes billed.

• Use VIRR and the E/M calculator as mandated.

• Query providers for documentation/coding clarification using approved query methods.

• Participate in QA processes, training support, and resolution of audit findings/denials.

• Produce required reports/briefings to COR/POC.

Performance Standards (high level)

• Coding timeliness within 7 calendar days (>95% compliance).

• ≥95% accuracy for CPT/HCPCS, E/M, ICD-10-CM.

• Monthly QA/improvement reporting and follow-up reporting as required.

Required Qualifications

• Active certification: RHIT, RHIA, CCS, CCS-P, and/or CPC (maintained throughout contract).

• 3+ years continuous coding experience in a comparable/larger facility.

• Proficiency in ICD-10-CM, CPT, HCPCS, E/M.

• U.S. citizen, proficient in written/spoken English.

• Familiarity with VA tools/systems preferred (VistA/CPRS, VIRR).

Arrow ARC supports Veterans Health Administration facilities and offices across the U.S. with health care staffing and program support via the 10-year Integrated Critical Staffing Program (ICSP). We provide staffing solutions to address critical shortages in VHA medical facilities caused by turnover, recruitment issues, seasonal needs, surges or emergencies.

Arrow is a certified Service-Disabled, Veteran-Owned Small Business joint venture between Artemis ARC and Aptive Resources, two award-winning companies that share an agile, mission-focused, results driven approach in the federal sector.​ Arrow provides management consulting services and specializes in working with federal government agencies like the Department of Veterans Affairs and Office of Personnel Management.​

Aptive is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, national origin, religion, creed, sex, sexual orientation, gender identity, marital status, parental status, veteran status, age, disability, or any other protected class.

Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are highly encouraged to apply.