Aptive Resources is seeking a Policy and Standardization Lead to support the Veterans Health Administration (VHA) Office of Healthcare Technology Management (HTM). This role is responsible for developing, aligning, and maintaining policies, standards, and governance frameworks that enable consistent, safe, and effective deployment of telehealth and healthcare technologies across a national network. The Policy and Standardization Lead will work closely with program leadership, clinical stakeholders, engineering teams, and compliance partners to ensure that policies and standards reflect regulatory requirements, operational needs, and best practices in healthcare technology management.

Key responsibilities include developing and updating policy documents, standard operating procedures, and technical standards; supporting enterprise standardization efforts for telehealth technologies and workflows; and ensuring alignment with federal regulations, cybersecurity requirements, and patient safety guidelines. The Policy and Standardization Lead will analyze existing processes, identify gaps or inconsistencies, and recommend improvements to enhance efficiency and compliance. Additional responsibilities include facilitating governance activities, coordinating stakeholder reviews, supporting audits and assessments, and providing guidance to implementation teams to ensure adherence to established policies and standards across VA medical centers and program initiatives.

• Bachelor’s degree in Public Policy, Healthcare Administration, Public Health, Engineering, or a related field (Master’s degree preferred)
• 4+ years of experience in policy development, governance, or standardization within a federal, healthcare, or regulated environment
• Demonstrated experience developing, reviewing, and implementing policies, standard operating procedures (SOPs), or technical standards
• Strong understanding of federal regulations and frameworks relevant to healthcare and IT (e.g., HIPAA, NIST, FISMA, cybersecurity and privacy requirements)
• Experience supporting compliance, audits, or governance activities within a large organization or program
• Ability to analyze complex processes, identify gaps, and develop actionable recommendations for standardization and improvement
• Excellent written and verbal communication skills, including experience drafting formal policy documents and briefing senior stakeholders
• Experience coordinating with cross-functional stakeholders, including technical, clinical, legal, and operational teams
• Strong organizational and analytical skills, with the ability to manage multiple priorities in a fast-paced environment
• Proficiency in Microsoft Office Suite and document collaboration tools (e.g., SharePoint, Teams)

• Experience developing policies or standards specifically related to telehealth, digital health, or healthcare technology management
• Familiarity with VA governance structures, directive/handbook processes, or federal policy lifecycle processes
• Experience aligning policy with cybersecurity frameworks (e.g., RMF, NIST 800-series) and medical device or health IT standards
• Demonstrated experience leading enterprise-wide standardization initiatives across large, distributed organizations
• Experience supporting regulatory reviews, inspections, or accreditation processes (e.g., Joint Commission)
• Ability to translate technical, clinical, or regulatory requirements into clear, implementable policies and guidance
• Experience facilitating governance boards, working groups, or policy review committees

Aptive partners with federal agencies to achieve their missions through improved performance, streamlined operations and enhanced service delivery. Based in Alexandria, Virginia, we support more than a dozen agencies including Veterans Affairs, Transportation, Defense, Homeland Security and the National Science Foundation. ​

We specialize in applying technology, creativity and human-centered services to optimize mission delivery and improve experiences for millions of people who count on government services every day. ​

Founded: 2012
Employees: 300+ nationwide

Aptive is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, national origin, religion, creed, sex, sexual orientation, gender identity, marital status, parental status, veteran status, age, disability, or any other protected class.

Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are highly encouraged to apply.