Job Summary:

Location: 100% remote (US only), supporting VA medical centers in VISN 7 Term: 12-month base period plus four 12-month option periods. Pay: 30.00/hr-35.00/hr

About the role

Aptive Resources is hiring a coding supervisor to lead its remote coding team supporting Veterans Affairs medical centers across VISN 7. You'll be the main contact for the VA's HIMS staff, manage coder quality and productivity, and make sure every facility receives accurate, on-time work. Across eight facilities, the team will handle about 260,000 coded encounters a year.

What you'll do

• Act as the main point of contact for the VA's HIMS supervisors and coding leads, and be available at least during Charleston VA Medical Center business hours (Eastern Time).
• Assign work to coders and track it against each facility's turnaround times. Notify the VA by the second business day if a deadline is at risk.
• Run ongoing quality reviews of at least 5% of all coded data (ICD-10-CM/PCS, CPT, DRGs, and abstracted data), track results by coder, and send weekly results to each facility.
• Write corrective action plans and coach coders when accuracy falls below 95%.
• Answer coder questions about unclear documentation, and escalate them to VA contacts when needed.
• Manage re-reviews of records the VA questions before billing and responses to claim denials.
• Help prepare monthly progress reports, quarterly summary reports, and kickoff materials such as work plans, staff rosters, and training records.
• Train coders on VA policies, VHA coding guidelines, and VistA and CPRS workflows, and track mandatory VA training and background investigations.
• Plan for staffing changes, including a two-week overlap when a coder is reassigned.

Required qualifications

• An active RHIA, RHIT, CCS, CCS-P, CPC, or CPC-H credential.
• At least 3 years of coding experience, plus supervisory, lead, or QA experience.
• Strong knowledge of inpatient and outpatient coding, including ICD-10-CM/PCS, CPT, HCPCS, DRGs, E/M, and NCCI edits.
• Completion of an accredited coding, HIM, or health information technician program.
• Strong written and verbal communication skills for working with VA leaders and clinicians.
• US citizenship, and the ability to pass a federal background investigation (NACI) and fingerprinting.

Preferred qualifications

• Experience in VA or VHA HIMS, including VistA, CPRS, PTF, PCE, and Integrated Billing.
• Experience managing a remote coding team across multiple facilities.
• A coding auditing or QA background.

Additional requirements

• Complete the VA's annual Privacy and Information Security Awareness and HIPAA training (TMS 10176 and 10203).
• Aptive provides the laptop, encoder, and reference materials.

Arrow ARC supports Veterans Health Administration facilities and offices across the U.S. with health care staffing and program support via the 10-year Integrated Critical Staffing Program (ICSP). We provide staffing solutions to address critical shortages in VHA medical facilities caused by turnover, recruitment issues, seasonal needs, surges or emergencies.

Arrow is a certified Service-Disabled, Veteran-Owned Small Business joint venture between Artemis ARC and Aptive Resources, two award-winning companies that share an agile, mission-focused, results driven approach in the federal sector.​ Arrow provides management consulting services and specializes in working with federal government agencies like the Department of Veterans Affairs and Office of Personnel Management.​

Aptive is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, national origin, religion, creed, sex, sexual orientation, gender identity, marital status, parental status, veteran status, age, disability, or any other protected class.

Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are highly encouraged to apply.